Support

In the case your laptop doesn’t behave, call our support team via the 0800 support number you’ll find in your room. You’ll be asked to provide your location and your access code.

Alternatively, have a look at those step by step guides to compare with your own configuration. Might be helpful for home as well ;-)

iPhone / iPod Touch

Windows XP

Windows VISTA

Dear VISTA user,
Should you see one of the messages "Connection unsuccessful - If you are connecting to a wireless hotspot, you might need to open a web browser to finish connecting" or "Connected with limited access", then refer to the following Microsoft Knowledge Base to correct your configuration. http://support.microsoft.com/kb/930517

Mac OSX 10.4 TIGER

Mac OSX 10.5 LEOPARD

PSP (PlayStation Portable)

Outlook 2003

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